{"id":5790,"date":"2025-02-28T15:15:30","date_gmt":"2025-02-28T15:15:30","guid":{"rendered":"https:\/\/demo.realmoneyeu.com\/privacy-policy\/"},"modified":"2026-08-24T08:32:39","modified_gmt":"2026-08-24T08:32:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/demo.realmoneyeu.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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PRIVACY NOTICE<\/strong><\/p>

pursuant to Articles 13 and 14 of Regulation (EU) 2016\/679 (GDPR)<\/p>

This notice explains, in simple terms, what personal data we collect, why we use it, who we share it with, and what rights you have as a client or visitor to our website. If you have any questions, you can always write to us at privacy@realmoneyeu.com.<\/em><\/p>

1. Who We Are<\/h3>

Real Money Europe Limited (\u201cReal Money Europe\u201d, \u201cwe\u201d, \u201cus\u201d) is the Data Controller for your personal data. We operate in the field of physical gold and other precious metals intermediation and custody.<\/p>

\u00a0<\/p><\/td>

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Company name<\/p><\/td>

Real Money Europe Limited<\/p><\/td><\/tr>

Registered office<\/p><\/td>

Block 4 Harcourt Centre, Harcourt Road, Dublin 2, D02 HW77, Dublin, Ireland<\/p><\/td><\/tr>

Company Number<\/p><\/td>

813181<\/p><\/td><\/tr>

Privacy contact<\/p><\/td>

privacy@realmoneyeu.com<\/p><\/td><\/tr>

Website<\/p><\/td>

www.realmoneyeu.com<\/p><\/td><\/tr><\/tbody><\/table>

2. What Data We Collect<\/h3>

We collect different categories of data, depending on how you interact with us:<\/p>

Data category<\/strong><\/p><\/td>

Examples<\/strong><\/p><\/td><\/tr><\/thead>

Identification data<\/p><\/td>

First and last name, date and place of birth, residential address, identity document, tax code or equivalent<\/p><\/td><\/tr>

Contact data<\/p><\/td>

E-mail address, phone number, address<\/p><\/td><\/tr>

Financial and KYC\/AML data<\/p><\/td>

Source of funds, bank details, purchase\/sale\/custody transactions, information collected for anti-money laundering purposes<\/p><\/td><\/tr>

Browsing data<\/p><\/td>

IP address, device and browser type, pages visited on the website (see also our Cookie Policy)<\/p><\/td><\/tr>

Communications<\/p><\/td>

Emails, messages and other communications you send us (e.g. support requests)<\/p><\/td><\/tr><\/tbody><\/table>

3. Why We Use Your Data and on What Legal Basis<\/h3>

Purpose<\/strong><\/p><\/td>

Legal basis (GDPR)<\/strong><\/p><\/td><\/tr><\/thead>

Managing our relationship with you: opening and managing your account, carrying out purchases, sales and gold custody<\/p><\/td>

Performance of a contract (Art. 6.1.b)<\/p><\/td><\/tr>

Complying with anti-money laundering obligations (KYC\/AML), including checks and any reports to the competent authorities (FIU Ireland, AMLCU, Revenue Commissioners)<\/p><\/td>

Legal obligation (Art. 6.1.c)<\/p><\/td><\/tr>

Responding to your requests and providing support<\/p><\/td>

Performance of a contract \/ legitimate interest (Art. 6.1.b, 6.1.f)<\/p><\/td><\/tr>

Protecting our systems and preventing fraud<\/p><\/td>

Legitimate interest (Art. 6.1.f)<\/p><\/td><\/tr>

Sending you commercial or promotional communications<\/p><\/td>

Consent (Art. 6.1.a) \u2014 only if you have agreed to it, and can be withdrawn at any time<\/p><\/td><\/tr><\/tbody><\/table>

4. Who We Share Your Data With<\/h3>

We do not sell your data to anyone. We only share it when necessary, with:<\/p>

  • Our IT systems, administrative services and compliance service providers, which process data on our behalf;<\/li>
  • the LBMA refineries and depositaries where the physical gold is held in custody, limited to what is necessary for custody purposes;<\/li>
  • the competent authorities where required by law (FIU Ireland, AMLCU, Revenue Commissioners, Data Protection Commission);<\/li>
  • professional advisors (lawyers, accountants) where necessary for the provision of our services;<\/li>
  • payment service providers and banking institutions, for the execution of transactions.<\/li><\/ul>

    All providers that process data on our behalf are bound by a data processing agreement (DPA) compliant with Art. 28 of the GDPR.<\/p>

    5. How Long We Keep Your Data<\/h3>

    Type of data<\/strong><\/p><\/td>

    Retention period<\/strong><\/p><\/td><\/tr><\/thead>

    KYC\/AML data and transaction records<\/p><\/td>

    5 years from the end of the relationship, as required by Irish anti-money laundering legislation<\/p><\/td><\/tr>

    Account and contractual data<\/p><\/td>

    For the duration of the relationship, plus any further period required to meet subsequent legal obligations<\/p><\/td><\/tr>

    Data collected with your consent (e.g. newsletter)<\/p><\/td>

    Until consent is withdrawn<\/p><\/td><\/tr>

    Website browsing data<\/p><\/td>

    As set out in our Cookie Policy<\/p><\/td><\/tr><\/tbody><\/table>

    6. Your Rights<\/h3>

    As a data subject, you have the following rights over your personal data:<\/p>

    • Access: find out what data we hold about you and how we use it;<\/li>
    • Rectification: ask us to correct inaccurate or incomplete data;<\/li>
    • Erasure: ask us to delete your data, within the limits provided for by law;<\/li>
    • Restriction: ask us to temporarily limit the use of your data;<\/li>
    • Portability: receive your data in a structured, transferable format;<\/li>
    • Objection: object to processing based on legitimate interest;<\/li>
    • Withdrawing consent: withdraw, at any time, consent previously given (e.g. for marketing), without affecting the lawfulness of processing carried out before the withdrawal.<\/li><\/ul>

      Some of these rights cannot be exercised over data processed to comply with legal obligations, such as KYC\/AML data: anti-money laundering legislation requires us to retain it for the prescribed period, regardless of any request for erasure.<\/em><\/p><\/td><\/tr><\/tbody><\/table>

      \u00a0<\/p>

      To exercise any of these rights, please write to us at privacy@realmoneyeu.com. We will respond as soon as possible and in any case within the timeframes required by law.<\/p>

      If you believe that the processing of your data does not comply with applicable legislation, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority, or with the authority of your country of residence.<\/p>

      7. Transfers of Data Outside the EU<\/h3>

      Your data is processed primarily within the European Union and the European Economic Area. Should we need to transfer data to third countries for operational reasons, we would only do so where appropriate safeguards required by the GDPR are in place (such as European Commission adequacy decisions or standard contractual clauses).<\/p>

      8. How We Protect Your Data<\/h3>

      We adopt appropriate technical and organisational measures to protect your data from unauthorised access, loss or improper disclosure, including encryption, access controls and continuous monitoring of our systems. For further details, please refer to our Privacy Risk Management Policy, available on our website.<\/p>

      9. Updates to This Notice<\/h3>

      We may update this notice from time to time, for example in the event of regulatory changes or changes to our services. The most up-to-date version is always available at www.realmoneyeu.com in the \u201cPrivacy\u201d section. We encourage you to review it periodically.<\/p>

      Last updated: August 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      PRIVACY NOTICE pursuant to Articles 13 and 14 of Regulation (EU) 2016\/679 (GDPR) This notice explains, in simple terms, what personal data we collect, why we use it, who we share it with, and what rights you have as a client or visitor to our website. If you have any questions, you can always write to us at privacy@realmoneyeu.com. 1. Who We Are Real Money Europe Limited (\u201cReal Money Europe\u201d, \u201cwe\u201d, \u201cus\u201d) is the Data Controller for your personal data. We operate in the field of physical gold and other precious metals intermediation and custody. \u00a0 \u00a0 Company name Real Money Europe Limited Registered office Block 4 Harcourt Centre, Harcourt Road, Dublin 2, D02 HW77, Dublin, Ireland Company Number 813181 Privacy contact privacy@realmoneyeu.com Website www.realmoneyeu.com 2. What Data We Collect We collect different categories of data, depending on how you interact with us: Data category Examples Identification data First and last name, date and place of birth, residential address, identity document, tax code or equivalent Contact data E-mail address, phone number, address Financial and KYC\/AML data Source of funds, bank details, purchase\/sale\/custody transactions, information collected for anti-money laundering purposes Browsing data IP address, device and browser type, pages visited on the website (see also our Cookie Policy) Communications Emails, messages and other communications you send us (e.g. support requests) 3. Why We Use Your Data and on What Legal Basis Purpose Legal basis (GDPR) Managing our relationship with you: opening and managing your account, carrying out purchases, sales and gold custody Performance of a contract (Art. 6.1.b) Complying with anti-money laundering obligations (KYC\/AML), including checks and any reports to the competent authorities (FIU Ireland, AMLCU, Revenue Commissioners) Legal obligation (Art. 6.1.c) Responding to your requests and providing support Performance of a contract \/ legitimate interest (Art. 6.1.b, 6.1.f) Protecting our systems and preventing fraud Legitimate interest (Art. 6.1.f) Sending you commercial or promotional communications Consent (Art. 6.1.a) \u2014 only if you have agreed to it, and can be withdrawn at any time 4. Who We Share Your Data With We do not sell your data to anyone. We only share it when necessary, with: Our IT systems, administrative services and compliance service providers, which process data on our behalf; the LBMA refineries and depositaries where the physical gold is held in custody, limited to what is necessary for custody purposes; the competent authorities where required by law (FIU Ireland, AMLCU, Revenue Commissioners, Data Protection Commission); professional advisors (lawyers, accountants) where necessary for the provision of our services; payment service providers and banking institutions, for the execution of transactions. All providers that process data on our behalf are bound by a data processing agreement (DPA) compliant with Art. 28 of the GDPR. 5. How Long We Keep Your Data Type of data Retention period KYC\/AML data and transaction records 5 years from the end of the relationship, as required by Irish anti-money laundering legislation Account and contractual data For the duration of the relationship, plus any further period required to meet subsequent legal obligations Data collected with your consent (e.g. newsletter) Until consent is withdrawn Website browsing data As set out in our Cookie Policy 6. Your Rights As a data subject, you have the following rights over your personal data: Access: find out what data we hold about you and how we use it; Rectification: ask us to correct inaccurate or incomplete data; Erasure: ask us to delete your data, within the limits provided for by law; Restriction: ask us to temporarily limit the use of your data; Portability: receive your data in a structured, transferable format; Objection: object to processing based on legitimate interest; Withdrawing consent: withdraw, at any time, consent previously given (e.g. for marketing), without affecting the lawfulness of processing carried out before the withdrawal. Some of these rights cannot be exercised over data processed to comply with legal obligations, such as KYC\/AML data: anti-money laundering legislation requires us to retain it for the prescribed period, regardless of any request for erasure. \u00a0 To exercise any of these rights, please write to us at privacy@realmoneyeu.com. We will respond as soon as possible and in any case within the timeframes required by law. If you believe that the processing of your data does not comply with applicable legislation, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority, or with the authority of your country of residence. 7. Transfers of Data Outside the EU Your data is processed primarily within the European Union and the European Economic Area. Should we need to transfer data to third countries for operational reasons, we would only do so where appropriate safeguards required by the GDPR are in place (such as European Commission adequacy decisions or standard contractual clauses). 8. How We Protect Your Data We adopt appropriate technical and organisational measures to protect your data from unauthorised access, loss or improper disclosure, including encryption, access controls and continuous monitoring of our systems. For further details, please refer to our Privacy Risk Management Policy, available on our website. 9. Updates to This Notice We may update this notice from time to time, for example in the event of regulatory changes or changes to our services. The most up-to-date version is always available at www.realmoneyeu.com in the \u201cPrivacy\u201d section. We encourage you to review it periodically. Last updated: August 2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-5790","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/pages\/5790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/comments?post=5790"}],"version-history":[{"count":3,"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/pages\/5790\/revisions"}],"predecessor-version":[{"id":6824,"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/pages\/5790\/revisions\/6824"}],"wp:attachment":[{"href":"https:\/\/demo.realmoneyeu.com\/en\/wp-json\/wp\/v2\/media?parent=5790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}